I received a Transmission Flush on my vehicle. Even though I had missed my appointment that morning, Ken was super helpful and willing to fit me into the schedule. They were packed to the brim with cars and I still got fit my vehicle into their schedule. Even with a full days worth of vehicles on their lot, I got my car back in just under 3 hours. Additionally, I told Ken about concerns with my acceleration. He took the time after giving me my car to do additional research on what may be wrong with my vehicle and gave me instructions on who I could call to get more help. Forever, grateful and will be returning if I run into anymore issues.