Aurora Auto Repair

5

5

As always, Ken and his crew are thorough with their diagnosis and recommendations. No surprises. What Ken quotes he honors. Never had an issue with their work.

5

Great service! Attention to detail.

1

i googled oil change, the 4.9 rating i feel are FAKE. I made appointment on the site, i came in at my time. he had no log of me. i show him my screen shot of confirmation. he doesnt have it, wont accept it. i tell him i have catty issue and want oil change. he tells me, he has time open in 4 weeks. FOUR week wait for oil change. when i mention my catty, he seeing body rust and refuses to see it. it likely has rust so u need an exhaust expert. I NVR heard of such a judgement WITHOUT looking face to face. just Guessing about that. i tell him i want appointment for oil change. he Writes it into a notebook... no computer logs... it makes no sense ur not doing everything digital. i went home, made another appointment at another place, job done in less then 24hrs later. 4 WEEK WAIT for oil change.. im about 5 weeks now, i nvr got my call confirming my job. NEVER AGAIN. what a JOKE. get the fake reviews outta here. need truth be known and not to waste peoples time EDIT: To reply to the "owner" i booked it online 2 weeks ahead, came in and no record of me. I had Proof. Then the extra 4 weeks later, after in person. "2 weeks might be now" but not then. And after 6 weeks still no callback. As for Catty, the worker JUDGED it without seeing it. It actually just bolted on. Thanks for no service, just wasting my time.

My apologies for the issues. Sometimes there are communication things and have been trying to get those worked out. The oil change services can be booked out at least 2 weeks. We are not set up for the quick lube service so we are limited on how many can be scheduled each day. Some cat issues require welding and we are not able to provide that service.

- Tune Tech Automotive
5

Excellent and straight forward service for my 100k mile tune up. Great communication from Ken, and glad I found his shop as I just moved to Colorado.

5

Ken was very professional and straight to the point on what was going with my daughters car. As a woman I never felt like I was being taken advantage of Ken took the time to explained everything in detail of what was going on and answered all of my questions. Thank you Ken I will be a lifetime customer and I will be recommending your shop to all of my friends and family.

5

Fair, honest and they do excellent work.

Thank you Alec, it was great working with and your son.

- Tune Tech Automotive
5

5

Very friendly staff! Finished 3 hours earlier than expected! New brakes & rotors so happy thank you 😊

1

Came in for a failed transmission test and was extremely dissapointed for the charges and service that was offer. He charged me nearly $80 to do an inspection sure that seems pretty standard. After the inspection done he tells me that there's something wrong with my sensors and after told me that he'll replace those for $400 and tell him to check if there anything wrong with my back light, he said sure he'll take a look, a week later I came back he only replace the Mass Air Flow Sensor and my backlight WITHOUT my permission when I only ask him to take a look cause I saw the error light for it was on, didn't even call me to confirm if I wanted to fix it. He added an extra $125 making it a total of $525 and with the $80 inspection cost making it close to $600. And all he did it just popped the hood and change the sensor out and unscrew the back light and change out the bulb, that it's He charge me $300 for labol for that small amount of work He took from me nearly $600 and didn't even get my car fix, when I ask him how much more money do I have to spend to get my car to pass the test he tells me that he gonna need $1000 to fix the other sensors that just popped up and he can't even tell me if that all it takes to pass the test. I mean did he really think that I'm an idiot that just throws money to a mechanic that don't even know what the problem that my vehicle is facing??? I GAVE YOU $80 TO FIND THAT OUT!!!! How can you ask for another $1000 and can't even guarantees that you'll fix it and get it pass the emission test? The worst part is that when I went to the testing center for another emission test the result came back worsed then before I fix my car My car now is using more gas than before too, so thanks a for nothing Don't trust any of the reviews here it's probably fake or from clueless people This guy is a useless crook that charges people however he wants and doesn't even listen to his customer. STEER AWAY!!!

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