Aurora Auto Repair

1

i googled oil change, the 4.9 rating i feel are FAKE. I made appointment on the site, i came in at my time. he had no log of me. i show him my screen shot of confirmation. he doesnt have it, wont accept it. i tell him i have catty issue and want oil change. he tells me, he has time open in 4 weeks. FOUR week wait for oil change. when i mention my catty, he seeing body rust and refuses to see it. it likely has rust so u need an exhaust expert. I NVR heard of such a judgement WITHOUT looking face to face. just Guessing about that. i tell him i want appointment for oil change. he Writes it into a notebook... no computer logs... it makes no sense ur not doing everything digital. i went home, made another appointment at another place, job done in less then 24hrs later. 4 WEEK WAIT for oil change.. im about 5 weeks now, i nvr got my call confirming my job. NEVER AGAIN. what a JOKE. get the fake reviews outta here. need truth be known and not to waste peoples time

My apologies for the issues. Sometimes there are communication things and have been trying to get those worked out. The oil change services can be booked out at least 2 weeks. We are not set up for the quick lube service so we are limited on how many can be scheduled each day. Some cat issues require welding and we are not able to provide that service.

- Tune Tech Automotive
5

I was very pleased with Ken & the service tech who repaired the blower noise on our truck. I often hear him on 56 KLZ Drive Time radio on Saturdays. Ken is very honest and fair he will not disappoint anyone with his service.

5

The best service!!!!

Thank you Ryann.

- Tune Tech Automotive
5

I almost want to keep this a hidden gem, but the service was so excellent that I want everyone to know about Tune Tech! Ken drove through a snow storm to open the shop in the morning and was still able to greet us with a cheery smile. He was professional, efficient, and honest. You just don't see this in many auto shops anymore. After I dropped the car off and returned home, I had just sat down to get some work done when Ken called to provide an update! He gave an estimate of what the cost would be, and he let me know about another issue they happened to notice, but he was never pushy or unreasonable in any way. I appreciated that thoroughness and transparency. The cost was so affordable for both repairs, that I decided to get everything fixed! The same day, I had my car back in great condition. Even my fiancé was impressed, and that's nearly impossible to do. I will be a returning customer! Thanks so much, Ken!

5

Thank you Elizabeth.

- Tune Tech Automotive
5

I was very pleased. Thanks Ken For your honesty. I will be back.

5

5

Set the appointment with Ken, had an issue with an engine misfire. They had my truck in and out the same day and cheaper than anywhere else that estimated the work.

5

4

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